When you talk about local processing and local depots how do you define this? Within x miles of the business’ site or in some other way?
Our approach is local but not in your doorstep. Most people do not have the space or the desire to deal with waste on site. We are currently operating in London from Deptford which means that right now Local means less than 10 miles away but our ambition is to reduce this distance further over time by opening a network of 5 to 10 locations throughout London.
Do you rent these local depots and do you ever move between areas or are there a number of fixed processing sites?
We rent the depots where we install our technology which means that we can always get closer to our customers.
Re local farms have you established relationships with a few farms near London? How do you deliver the fertiliser to them and how often? Does there seem to be demand from farms for this fertiliser?
We deliver fertiliser London farmers (just outside M25) in big 500kg bags and so far demand for fertilizer is multiple times bigger than our ability to collect food waste (please note that 70% of food waste is water so a lot of it disappears by evaporation).
In terms of employing local people how have you established this e.g. through charities or advertising in local papers, websites etc? Again, how do you define local as a business?
We aim to work with local people so that they can spend time working and not commuting. We work with people like St. Mungo’s who train disadvantaged people and can provide us with a quality supply of human resources.
In terms of waste collection from businesses do you charge per bag collected or per weight or by another rate? What is the frequency of collection that you can offer?
We charge per bag. We charge £1.5 per up to 120liters bag of either food waste or everything else. We also charge a collection fee of £3 to £10 that depends on your location and waste volumes. Frequency of collections is to be discussed but with our new mobile App (released Feb. 2015) it is possible to arrange collections on demand.
Do you provide the business with bins as well and if so what is the charge for this?
No, we do not provide bins although we are happy to provide with advice and buy bins on behalf of our customers. Typically people use with us the bins that they already have and they can put all their bags in a single bin. We require using transparent bags so that we can easily identify what is in them.
Are there any additional charges associated with the service e.g. for Duty of Care documents or Waste Transfer Notes?
No, we provide all the documents, training, advice and waste statistics as part of the service.
Is there a fixed contract period?
No, we just need one month notice AND we can offer a 1 week free trial period for prospective customers!
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